Customer Reviews | DirectIQ Skip to main content

What our customers say

4.8 / 5

31 verified reviews

25

5-star reviews

2

Platforms

Capterra

"Above and Beyond all other email services"

I love that I can get a response from a person about any question at basically any time of day. I have never had a bad time working with them over 10 years.

Scott L.

Owner · Entertainment

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Capterra

"Direct IQ is an EXCELLENT choice for your Email Marketing Needs"

Been a customer since 2017 and don't plan on ever moving off of it. The support is almost instant — and even on weekends, when I need them, they are THERE for me.

Cathy M.

President & Director of Tech Support · Online Media

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Capterra

"Great Promo Service"

I have been using this service for probably almost 10 years. I am a music promoter, and use it to send out the music I am promoting. You can design the template to fit your needs, and it is professional-looking.

Barbara S.

CEO · Music

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Capterra

"My Favorite Email Marketing Tool"

DirectIQ is both super simple and very efficient. I highly recommend it to everyone — but in particular to people just beginning to dip their feet into email marketing. The simplicity means I don't feel bogged down by the interface.

Cagatay O.

Verified Customer

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Capterra

"Awesome Email Service Provider!"

The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs. I love the help center 'how to' videos — they are pretty succinct and to the point.

Alexandru I.

IT Professional · Information Technology

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Capterra

"User friendly control panel & great customer support!"

It is easy to use and understand how the panel functions. Importing lists, using features like Spam Doctor and mailbox preview is really helpful. They also have live support that you can always reach and ask your questions.

Mujde O.

Account Coordinator · Consumer Electronics

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Capterra

"Great tool"

I've been really happy with this email marketing service. I really like the Spam Doctor feature — it offers a diagnostic report detailing which email clients will flag my messages as spam, and why, so I can go back and fix them.

Oguz A.

Developer · Technology

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Capterra

"Cool service"

I signed up for DirectIQ's free trial and was surprised — no constant follow-up calls, no pushy emails. They let me explore at my own pace. If I needed help, support was just a click away. Refreshing.

Nazim K.

Founder

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Capterra

"Great email marketing software"

The DirectIQ software is very easy to use and priced right. They are constantly adding and updating features to stay current. The reporting and targeting features are also great. I would recommend giving it a try!

JR T.

Business Owner · Construction

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Capterra

"Great Product for Email Marketing"

Very easy to use and great customer service. It meets my business requirements and the platform has all the tools I need to run effective email marketing campaigns.

Brian C.

Digital Marketing Manager · E-Learning

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Capterra

"It's nice software — easy to use"

Thanks to its ease of use, I can send thousands of emails at the same time and make announcements easily. There isn't a feature I don't like. I use it quite often.

Pinar T.

General Manager · Management Consulting

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Capterra

"I really like it"

This software is simple to use, and I quickly got comfortable with it. It is easy to load and import email contacts, and there are nice templates available. No complaints so far.

Alex G.

Verified Customer

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Capterra

"Satisfied with the service of DirectIQ"

We have the advantage of reaching many of our potential clients at once. Easy to proceed with and very helpful in marketing. Easy to use, and instant assistance is a big plus.

Ahmet K.

Managing Partner · Automotive

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Capterra

"My work got better"

After I discovered the system, my work got better. I can prepare a nice email to my customers whenever I want. The interface design is beautiful. Problems are resolved instantly.

Ismail T.

Professional · Advertising

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Capterra

"I tried so many, DirectIQ is my favorite"

I tried so many, DirectIQ is my favorite — especially for listing emails and sending campaigns with unlimited contacts.

Nilufer D.

Marketing & Export Manager · Industrial Automation

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G2

"I'll share an industry secret"

There are a lot of marketing software out there, but I can tell you that DirectIQ is the best solution for marketing agencies. You feel this company's passion. They offer a complete set of tools and services to help your agency grow.

Marco v.

Cloud Computing Analyst · Technology

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G2

"Direct IQ is hands down the best email service"

Direct IQ is hands down the best email service. The templates, campaigns, and ease of use are outstanding.

Kristin D.

President

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G2

"Great QA, Easy Setup, Highly Recommended"

I appreciate that DirectIQ has done good QA, which keeps bugs to a minimum. The design and engineering improvements help us maintain product quality and stability. I can't think of anything I dislike.

Lindsey S.

Sales Team Member · Retail

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G2

"Intuitive Design"

I use DirectIQ to create, schedule, and manage email campaigns — it simplifies and organizes my workflow. The drag-and-drop editor is smooth, and the automation tools save me time. Scheduling emails and segmenting lists feels intuitive.

Angel B.

Verified Customer

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G2

"DirectIQ Marketing Tool"

DirectIQ allows me to import contacts, with features like Spam Doctor and mailbox preview that really help my campaigns succeed. Their customer support is great, and I can reach my contacts very quickly with the beautiful templates DirectIQ provides.

George C.

Verified Customer

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G2

"One of the most powerful marketing tools"

Easy to use, pay-per-sent emails, and you can add as many lists as you need. DirectIQ eliminated duplicate and invalid contacts during import automatically. Moving contacts between lists was simple, and re-enabling unsubscribed contacts was easy.

Onur G.

Web Developer · Technology

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G2

"Marketing with DirectIQ"

Since I started using DirectIQ, my email campaigns and marketing have been so much better. I can create, schedule, and choose from templates quickly. It's professional, easy to use, and flexible.

Shawn P.

Verified Customer

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G2

"Experience with DirectIQ"

DirectIQ is perfect for email marketing campaigns. Its templates and scheduling make it ideal. I can now reach my contacts widely in seconds with professional templates. Very easy to import contacts and very stable.

Gordon M.

Verified Customer

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G2

"Direct IQ Best Experience"

DirectIQ allows me to create and control my email campaigns easily. It has different templates to choose from, and your contacts get reached in minutes. The software is easy to use and pricing is fair.

Andrew D.

Verified Customer

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G2

"Easy to use with great features"

DirectIQ is very easy to use. It has great features such as Spam Doctor, free templates, and excellent support. You can reach your contacts in a matter of minutes.

Sheree B.

Verified Customer

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G2

"The best marketing tool"

It is the best email tool for marketing — it offers a variety of functions, allows you to narrow down your audience, and makes your business appear more credible to the public.

Juan Fernando C.

Verified Customer

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G2

"A must-have for Email Marketing"

I like the drag-and-drop editor that makes it simple to design emails. The customer support is responsive and helpful. A great overall tool for email marketing.

Leigh M.

Co-Founder · Individual & Family Services

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G2

"Boost campaigns with DirectIQ"

I use DirectIQ daily for my newsletter campaigns. One of the reasons I chose it is because of the easily understandable interface which saves me time. A solid tool for boosting campaigns.

Monika S.

Marketing Specialist

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G2

"The most efficient tool in the market"

One of the reasons I chose DirectIQ is the reliable and user-friendly system. I've found it to be efficient and easy to navigate for managing email campaigns.

Stephanie H.

Media / Digital Marketing

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G2

"Streamlined Email Marketing"

I mainly use DirectIQ for setting up email templates and managing campaigns. The ease of use and clear interface make it a reliable platform for consistent email marketing.

Charan K.

Junior Developer

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G2

"Easy to use and speedy application"

The easy-to-use templates are well-presented and it is easy to start creating campaigns right away. The platform is speedy and straightforward.

Syed T.

Freelance Producer

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